Re-nationalisation of industries - Corbyn

[jakswan]

Didn't realise SNP recently opted to continue to privatise Scotrail.

[Gonnagle]

Dear Rhiannon,

Fair enough, you have convinced me, fairness, trouble is I don't see this fairness.

Time was when there was a thing called a valued customer, what I see is only the next customer, press one for this, press two for that, press three for thingy, press four for boredom, your call is important to us.

Gonnagle.

[jeremyp]

Dear Rhiannon,

Fair enough, you have convinced me, fairness, trouble is I don't see this fairness.

Time was when there was a thing called a valued customer, what I see is only the next customer, press one for this, press two for that, press three for thingy, press four for boredom, your call is important to us.

Gonnagle.

As a customer, which would you prefer: an automated call handling system or to wait for half an hour in a queue and then find you dialled the wrong department?

[Rhiannon]

My bank gives me the option of both - automated push-button stuff plus a default button to speak to an advisor. I'm guessing from the accents they are based in N Ireland; whenever I've rung them, whatever time of day, they are always helpful, chatty and friendly. Without exception.

I also once had a man from Currys carry my shopping round the store. He then persuaded me to buy a £90 DVD player plus a ten quid cable rather than the £350 one I'd been looking at. He was right as well.

[Gonnagle]

Dear Jeremyp,

I would prefer and I am almost sure that most pensioners would prefer to speak to a person seconds after ringing the company.

But no, that would entail spending money on more employees to answer phones.

Gonnagle.

PS: To reply to this post please choose from the following options.

1. Gonnagle yer a numpty.

2. I f you do not have yer special number, you know, the one that is at the top of yer bill that you can't find at the moment.

3. you can always contact us online, well that's if you have internet and you do not have arthritic fingers.

4.Your call is important to us but all our call handlers are busy at the moment, bless em!

5. Yes we know you have been waiting half an hour but hell you lead a boring life what else could you be doing.

[Rhiannon]

When I'm put on hold I go on this forum.

Anyways, I'm clearly talking bollocks when I say I talk to real people at the bank (max wait a couple if minutes because most people use the automated thing/online). In truth the only organisation I've rung and not got any option to speak to a human being was the DVLA.

[jakswan]

When I'm put on hold I go on this forum.

Anyways, I'm clearly talking bollocks when I say I talk to real people at the bank (max wait a couple if minutes because most people use the automated thing/online). In truth the only organisation I've rung and not got any option to speak to a human being was the DVLA.

The DVLA is the public sector Rhiannon, remember they have compassion.

[Gonnagle]

Dear Jakswan,

Up yours!!

And in the words of the late Kenny Everett, its all done in the best possible taste.

Gonnagle.

[jakswan]

Dear Jakswan,

Up yours!!

And in the words of the late Kenny Everett, its all done in the best possible taste.

Gonnagle.

I graciously accept your surrender.