Difficult to work out how much this is 'AI' and how much it's an issue with voice recognition software, or indeed just with normal software bugs
https://www.bbc.co.uk/news/articles/c722gne7qngo
If voice recognition software was invented today, it would definitely be called AI. AI has just become a marketing buzzword for a number of different but related technologies.
That said, it's astonishing that IBM can't make voice recognition software that can tell the difference between "butter" and "caramel ice cream". I suspect there is more going on than the BBC's surface level treatment of the story.
