The not Anytime Anytime ticket

[Nearly Sane]

Fascinating thread on a £1.90 underpayment, how it happened, and the ludicrous approach of the train company.


https://threadreaderapp.com/thread/184373106402569026
6.html

https://x.com/SamMarkWill/status/1843731064025690266

[jeremyp]

First, link was broken. It's https://threadreaderapp.com/thread/1843731064025690266.html#google_vignette

Second, I'm amazed that the ticket inspector on the train wouldn't let him pay the full correct fare. It was clearly a mistake and it'll cost them more to prosecute than just collect the correct fare.

[Nearly Sane]

First, link was broken. It's https://threadreaderapp.com/thread/1843731064025690266.html#google_vignette

Second, I'm amazed that the ticket inspector on the train wouldn't let him pay the full correct fare. It was clearly a mistake and it'll cost them more to prosecute than just collect the correct fare.

Thanks for the fixed link, even if the inspector made a mistake, there is a problem thar the process following on from that works like that, and that the conditions on the ticket are so obscure  and not picked up by the automated system . It's will already have cost them more than the £1.90 in dealing with it, and they have the bad publicity it has generated.

[jeremyp]

Thanks for the fixed link, even if the inspector made a mistake, there is a problem thar the process following on from that works like that, and that the conditions on the ticket are so obscure  and not picked up by the automated system . It's will already have cost them more than the £1.90 in dealing with it, and they have the bad publicity it has generated.

Actually, the conditions are not obscure. If you follow the Tweet thread, somebody posted a screenshot of the info for the railcard when you apply for one and it plainly states a minimum fare applies before 10am on weekdays.

That's not to say things couldn't be better. The ticket app should not have allowed the ticket to be purchased for one thing.