Goals

[Walter]

Which I always do, in person, but I hope that letting the management know that their staff are going above and beyond also makes a difference to their experience of working. I know when I made the comment about how well I was treated in A&E I was told that the team that looked after me would be informed that I'd been in touch to say how much I'd appreciated their care.

well done , there should be more like you .

[Nearly Sane]

Which I always do, in person, but I hope that letting the management know that their staff are going above and beyond also makes a difference to their experience of working. I know when I made the comment about how well I was treated in A&E I was told that the team that looked after me would be informed that I'd been in touch to say how much I'd appreciated their care.

Surely though that's why it's important to gather feedback because not everyone is as proactive as you, and it's about understanding how people feel that allows you to measure that?

[Rhiannon]

Maybe if they stopped setting so many unachievable goals the staff might be more pleasant. Just a fucking thought. And breathe......

My feeling is that the people that set the goals don't have the faintest idea about what is needed, how things work or how to value both staff and patients. Might be wrong though.

[Rhiannon]

Surely though that's why it's important to gather feedback because not everyone is as proactive as you, and it's about understanding how people feel that allows you to measure that?

I'm not against information gathering. What makes you think that?

[Nearly Sane]

I'm not against information gathering. What makes you think that?

Then surely the information gathering leans to some form of target evaluation? Surely there is a concept of what is good, bad or mediocre?

[Rhiannon]

Then surely the information gathering leans to some form of target evaluation? Surely there is a concept of what is good, bad or mediocre?

Not necessarily. Doesn't it show what works and what doesn't?

[Nearly Sane]

Not necessarily. Doesn't it show what works and what doesn't?

And isn't what makes people feel better treated what works if that is the aim?

[Walter]

Not necessarily. Doesn't it show what works and what doesn't?

it strikes me from reading the comments on this thread that a number of people here haven't really experienced a world of work where targets and goals are everything . Nearly all my working life it's been a case of 'you are only as good as your last months figures'. especially in the finance industry .

And to be honest I did quite well at it , there were some who fell by the wayside and some I pushed , don't really know what happened to them , don't really care although I do know one ended up driving a taxi .

[Nearly Sane]

it strikes me from reading the comments on this thread that a number of people here haven't really experienced a world of work where targets and goals are everything . Nearly all my working life it's been a case of 'you are only as good as your last months figures'. especially in the finance industry .

And to be honest I did quite well at it , there were some who fell by the wayside and some I pushed , don't really know what happened to them , don't really care although I do know one ended up driving a taxi .

And how much has PPI cost the finance industry in terms if both cost and reputation because the targets were too short term?

[Walter]

And how much has PPI cost the finance industry in terms if both cost and reputation because the targets were too short term?

jeeez , I made a fortune out of selling that  thank you very much

[Nearly Sane]

jeeez , I made a fortune out of selling that  thank you very much

Selling - he said selling , just selling. No misses here.

[Walter]

Selling - he said selling , just selling. No misses here.

it's a dirty word mate , I hate it

[Walter]

good morning each 

[Sriram]

The article is about personal goals (not corporate goals). Two things become relevant...

1. Setting the appropriate goal and knowing how to get there.

2. Our attitude while working on the goal. 

It is like driving a car.  You have to decide where you are going and how to get there before you start driving. You can't keep shifting your goals and go hither and thither while driving.

Secondly...once you start driving...LET GO.  If you are too focused on the road and intensely aware of every vehicle and every pedestrian on the road...you will get stressed.  Get into automation mode.... 

There will be traffic jams, rain, potholes, honkers...   Never mind.  Sing, relax and enjoy the drive.

I think that is what the above article is talking about.

[Gordon]

It is like driving a car.  You have to decide where you are going and how to get there before you start driving. You can't keep shifting your goals and go hither and thither while driving.

Why not? There are times when some people might just enjoy the experience of driving (or in my case motorcycling).

Secondly...once you start driving...LET GO.  If you are too focused on the road and intensely aware of every vehicle and every pedestrian on the road...you will get stressed.  Get into automation mode....

Nope - driving/riding anything and not staying focused does sound like the direct route to the mortuary for somebody.   

There will be traffic jams, rain, potholes, honkers...   Never mind.  Sing, relax and enjoy the drive.

While paying attention too.

[Harrowby Hall]

My feeling is that the people that set the goals don't have the faintest idea about what is needed, how things work or how to value both staff and patients. Might be wrong though.

Indeed. They are politicians who operate with very short time scales - the date of the next election. Hence they go for goals/targets which are easy to measure - like number of people spending more than x hours before being discharged etc. Certainly, knowing how long you should expect to wait is important, but knowing that the treatment you will receive is optimal to your effective recovery is even more important. Clinicians being berated by bean-counters is a sure recipe for less than optimal treatment.

[Rhiannon]

The article is about personal goals (not corporate goals). Two things become relevant...

1. Setting the appropriate goal and knowing how to get there.

2. Our attitude while working on the goal. 

It is like driving a car.  You have to decide where you are going and how to get there before you start driving. You can't keep shifting your goals and go hither and thither while driving.

Secondly...once you start driving...LET GO.  If you are too focused on the road and intensely aware of every vehicle and every pedestrian on the road...you will get stressed.  Get into automation mode.... 

There will be traffic jams, rain, potholes, honkers...   Never mind.  Sing, relax and enjoy the drive.

I think that is what the above article is talking about.

But the notion of setting specific goals has been taken from the corporate world, and it is to the corporate world that people are now looking to understand why things go wrong with personal goal setting, hence the mention of VW.

If I have a goal and the rain means that I don't get there on time, or a pothole means that my wheel breaks, I'd better have plan B. Sitting there singing means I'm going nowhere fast.

[Walter]

But the notion of setting specific goals has been taken from the corporate world, and it is to the corporate world that people are now looking to understand why things go wrong with personal goal setting, hence the mention of VW.

If I have a goal and the rain means that I don't get there on time, or a pothole means that my wheel breaks, I'd better have plan B. Sitting there singing means I'm going nowhere fast.

one aspect of goal setting is to include people who can help you achieve your goal .

in thye cases you have mentioned ; if you felt there was a chance you might encounter rain somewhere along the line it would have been prudent to enlist an umbrella supplier beforehand

in the case of the pothole , make sure you have spare wheels on board

goal setting requires a lot of thought and usually requires the recruiting of others to help you achieve it ,
how you do that is up to yo though !

[Rhiannon]

one aspect of goal setting is to include people who can help you achieve your goal .

in thye cases you have mentioned ; if you felt there was a chance you might encounter rain somewhere along the line it would have been prudent to enlist an umbrella supplier beforehand

in the case of the pothole , make sure you have spare wheels on board

goal setting requires a lot of thought and usually requires the recruiting of others to help you achieve it ,
how you do that is up to yo though !

I based that on Sriram’s post.

[Nearly Sane]

The article is about personal goals (not corporate goals). Two things become relevant...

1. Setting the appropriate goal and knowing how to get there.

2. Our attitude while working on the goal. 

It is like driving a car.  You have to decide where you are going and how to get there before you start driving. You can't keep shifting your goals and go hither and thither while driving.

Secondly...once you start driving...LET GO.  If you are too focused on the road and intensely aware of every vehicle and every pedestrian on the road...you will get stressed.  Get into automation mode.... 

There will be traffic jams, rain, potholes, honkers...   Never mind.  Sing, relax and enjoy the drive.

I think that is what the above article is talking about.

As I already mentioned, the article seems very confused to me and covers sales targets and VW emission targets - so it is certainly referring to corporate goals.

[Rhiannon]

The whole sector is muddled. Buy a book on personal success and you get tips from Richard Branson and Anita Roddick.

[Walter]

The whole sector is muddled. Buy a book on personal success and you get tips from Richard Branson and Anita Roddick.

I'll look out for it in the bargain bin 

[Rhiannon]

I'll look out for it in the bargain bin 

No need, it can be yours for a penny on Amazon Marketplace.

[Walter]

No need, it can be yours for a penny on Amazon Marketplace.

really? can you order it for me and ill send you the money ?